1. Information Collection and Use:

• a. Personal Information:

  We may collect personal information such as name, contact details, date of birth, medical history, and health-related data to provide our digital health services effectively.

• b. Usage Data:

  We may collect information about how our services are accessed and used. This may include device information, IP addresses, browser types, and other usage details.

• c. Health Information:

  We may collect health-related information, including medical conditions, treatment history, and diagnostic data, to offer personalized health services and support.

2. Use of Information:

• a. Service Provision:

  We use collected information to deliver and enhance our digital health services, personalize user experiences, and provide relevant health-related content.

• b. Communication:

  We may use personal information to communicate with users regarding service updates, health-related information, and promotional offers.

• c. Research and Analysis:

  We may anonymize and aggregate data for research, analytics, and improving our services. Individual privacy is maintained in such activities.

3. Data Sharing and Disclosure:

• a. Service Providers:

  We may share personal information with third-party service providers who assist us in delivering our services. These providers are contractually bound to protect personal data and use it only for authorized purposes.

• b. Legal Compliance:

  We may disclose personal information when required to comply with legal obligations, enforce our policies, or respond to lawful requests from authorities.

• c. Business Transfers:

  In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction. Users will be notified of any such change in ownership or control.

4. Data Security:

• a. Security Measures:

  We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction.

• b. Data Retention and Deletion:

  We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• c. Requesting Data Deletion:

  Users can request the deletion of their data through the following methods:

  Email: Send a request to support@refresh.health and include your account details

  Web Form: Submit a request via our Contact Us form.

5. User Rights and Choices:

• a. Access and Correction:

  Users may request access to their personal information and update or correct inaccuracies.

• b. Opt-Out:

  Users may opt-out of receiving promotional communications or certain data uses. However, opting out may affect the availability and functionality of our services.

• c. Do Not Track:

  We do not respond to "Do Not Track" signals from web browsers or other mechanisms.

6. Children's Privacy:

• a. Age Limitation:

  Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

7. Changes to This Policy:

• a. Updates:

  We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Users will be notified of significant changes via email or prominent notice on our website.

8. Contact Us:

• a. Questions and Concerns:

  If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@refresh.health or call 404 600 1575.

By accessing or using our digital health services, you agree to the collection, use, and disclosure of information as described in this Privacy Policy. It is important to review this policy periodically for any updates or changes. Last updated: March, 2024